App Terms And Conditions

Caltex NZ App - Terms of Use

Welcome to Z Energy 2015 Limited’s (Z, we or us) Caltex App (the App). By accessing the App, the person accessing it (the App Holder) agrees to be bound by these Terms of Use. If the App Holder has any questions, comments, or concerns about the App or these Terms of Use, please contact us at


1.1. The App Holder may access any part of the App.

1.2. The App Holder may not:
(a) copy, distribute, broadcast, alter or tamper with or otherwise use any material contained in the App except to access any part of the App as set out above; or
(b) remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from the App; or
(c) use the App in breach of any legislation or for any unlawful act, or to damage or disrupt the App.

1.3. To use the App, the App Holder must:
(a) create a Caltex App account; and
(b) have an active internet connection at all times that the App is being used.

1.4. The App Holder is limited to one App account at any time, multiple accounts or registrations per person are not allowed.


2.1. To create a Caltex App account, the App Holder must provide certain personal information, including the App Holder’s first name, last name and email address. The App Holder has the option to volunteer additional information including information about membership of loyalty schemes.

2.2. Alternatively, the App Holder can elect to link their Facebook or Google account to create a Caltex App account.

2.3. If the App Holder elects to link their Facebook or Google account to the App, Z will receive information from those accounts (such as the App Holder’s email address). The type and quantity of information Z receives from those services depends on the App Holder’s personal settings and privacy policies within those third-party accounts.


The App Holder is responsible for any costs the App Holder may incur in downloading and using the App.


Additional terms may apply to specific goods or services or online tools provided through the App. If the App links to any additional terms as well as these Terms of Use for a particular product or tool, the App Holder must read these Terms of Use and the additional terms together. If there is any inconsistency between these Terms of Use and the product or tool specific terms, the product or tool specific terms will prevail.


5.1. The App contains material protected by copyright and/or other intellectual property rights. This includes any text, photographs and other images, and sound contained in the App. The intellectual property rights in this material are either owned by Z, its parent or subsidiary companies, or have been licensed to us by the owner(s) of those rights for use in relation to the App.
5.2. Any trade marks contained within the App belong to Z, its parent or subsidiary companies or have been licensed to us by the owner(s) of those trademarks for use in relation to the App.


The App may include links to external websites. Z is not responsible for the owners or operators of these websites or for any goods or services they supply. Z is not responsible for the content of these websites and does not give or enter into any conditions, warranties, or other terms or representations, or accept any liability in relation to any of these websites. This includes any liability arising out of any claim that the content of any external website to which the App includes a link infringes the intellectual property rights of any third party.


7.1. All personal information provided to Z through the App will only be used in accordance with Z’s privacy policy. Z’s privacy policy can be found here: 

7.2. The data and information that the App Holder provides Z, including but not limited to any personal information the App Holder submits for the purpose of registering with or otherwise using the App, may be used by Z or its authorised third party contractors to: 
(a) provide the App Holder with the App (including by disclosing personal information to authorised third party contractors); 
(b) contact the App Holder with information regarding the App; 
(c) monitor the App Holder’s use of the App;
(d) report on App usage to help us improve the App; and

(e) to identify offers available to the App Holder, tell them about these offers and provide such offers whether through the App or other channels (including email) 

7.3. No data transmitted via the App can be guaranteed to be secure. Any information submitted using the App is done so at the App Holder’s own risk. 

7.4. We may periodically send promotional emails or promotional messages via the App called Push Notifications about new products, improvements, special offers or other information which we think you may find interesting. You may opt out of receiving these at any time through the notification options on your phone or through the unsubscribe link in any email. The App Holder can contact us on if they have any questions about this. 


Z may change these Terms of Use from time to time. By using the App, the App Holder accepts that they are bound by the current Terms of Use.


Z may change the format and content of the App at any time. Z may suspend the operation of the App for support or maintenance work, in order to update the content, or for any other reason. Z reserves the right to terminate the App Holder’s access to the App at any time and without notice.


10.1. All information or advice included in the App is intended to be general in nature. The App Holder should not rely on this information or advice in connection with any decision made by the App Holder. While Z tries to ensure that all information provided in the App is correct, Z does not guarantee this information is always accurate. Z is not liable for any action the App Holder may take as a result of relying on such information or advice, or for any loss or damage suffered by the App Holder or any third party as a result of the App Holder or a third party relying on such information or advice.

10.2. Z will not be liable for any loss or damage (direct or otherwise) the App Holder or any third party suffers in connection with the use of the App or the use of, or reliance on, content contained in or accessed through the App.

10.3. To the extent permitted by law, Z excludes any additional condition or warranty that could be implied into these Terms of Use.


11.1. Z shall have no liability to the App Holder if it is prevented from or delayed in delivering the services relating to the App by acts, events, omissions or accidents beyond its reasonable control.
11.2. Acts, events, omissions or accidents beyond Z’s reasonable control include (without limitation): industrial disputes (whether involving the workforce of Z or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.


12.1. Z makes no representations and gives no warranties that the App will be capable of running on the App Holder's iPhone, iPad, Android device or other computer equipment and software.

12.2. Z gives no warranty that the App will be free from technical glitches, computer viruses, worms, software bombs, trojan horses or similar items.

12.3. Z will not be liable (whether in contract, tort including negligence, equity or any other basis) for loss or damage to data, or viruses or similar items that may infect the App Holder's iPhone, iPad, Android device or other computer equipment and software due to the App Holder's use of the App.


If the App Holder has a question or complaint about this website, please contact us


These Terms of Use are governed by the laws of New Zealand.