An update from us on COVID-19 (Coronavirus)

Caltex is committed to supporting the health, safety and wellbeing of all our customers when you visit our sites. As well as the health, safety and wellbeing of team members at site. So, we wanted to let you know about the actions we’re taking to keep you and our team safe and well during NZ’s response to COVID-19.

First, in terms of being able to top up your fuel and grab some food – it is still business at usual on our sites.

What are we doing to help?

We understand the importance of good cleaning and hygiene for our customers and our teams. We have asked our retailers to review their cleaning practices in alignment with the ministry of health recommendations.

We are following the Ministry of Health guidelines to ensure we all help keep everyone safe, so when you come onto our sites, you can expect to see:

Team members following social distancing practices. Social distancing means keeping at a distance that reduces potential for spittle to reach one another. Keeping 1 m distance is recommended.

Responsible coughing etiquette. We all know that we all have moments where we cough for no apparent reason, if that happens to a team member, you'll see them use their elbow as per Ministry recommendation on good coughing etiquette. We've instructed staff that if they feel unwell then they should stay away from work.

We will also need your support to keep our sites safe. We ask that you continue to use good handwashing and hygiene procedures, good coughing etiquette and to refrain from coming onto a Caltex site if you are feeling unwell.

Thanks for your continued support.

On a final note, we encourage you to take care of yourselves and your family during this time and check in on those around you.

This is a time of a lot of change that’s likely to create some anxiety, which could be particularly hard for vulnerable people in our communities.

If you know someone who’s on their own, or who might be feeling stressed or alone at this uncertain time, please reach out to them, check they’re OK, see if they need anything – let them know you’re there. It is a time when it is important to think of our wider community as we focus on stopping the spread of COVID-19.

We are committed to keeping you up to date with any changes that we need to make during this time. This will be done via our social media and email.