COVID-19 Update

Last updated: 30 November 2021

Here’s everything you need to know about what we’re doing to keep New Zealand safe and fuelled up through COVID-19. The situation is constantly changing, so please check back regularly for new updates.

COVID Protection Framework

What to expect

Regardless of which traffic light setting your region is in our stores will be open, so you can head inside and pick up that cheeky chocolate bar or essential milk.

Access to other services such as bathrooms, LPG and trailer hire will also all be available at applicable sites at all traffic light settings.

You will not need to show any proof of vaccination to head inside, though we do ask that you continue to remember to wear your mask during any visit to Caltex and scan in using the COVID Tracer app.

While our stores will remain open at each setting, if your region is in ‘red’, we’ll be using physical distancing and limiting the number of people in store in order to meet Ministry of Health guidelines. Please be patient if you see this happening.

Keeping each other safe

We’re doing everything we can to make your visit as safe as possible. To help us protect our staff and other visitors, please don’t visit us if you’re not feeling well and remember to follow Ministry of Health guidelines on our sites.

Here are a few things you can do to reduce your contact at Caltex:


Pay with just a few taps from the comfort of your car – easy! Download Caltex Pay-in-app from the App Store for iOS devices or Google Play for Android devices.

Contactless payments

Contactless payment (Paywave) is a great way to avoid contact with a high-touch item. We recommend using it whenever it’s available at the pump or the night-pay window.