Keeping you safe- COVID19 Update.


Updated: 12.05.20

Here you'll find our response to COVID-19.  We'll be updating this regularly. 


Alert Level 2 

Caltex service stations will be operating closer to business as usual in Alert Level 2, to make sure you can safely keep getting the awesome service you’re used to. We look forward to welcoming you back to your local Caltex. 


Here’s what you can expect when you visit:   

  • Our site doors will be open for customers to pay in store, with directional signage in place to ensure physical distancing is maintained.  

  • Sites with food and coffee will keep serving these within tight food and safety guidelines. 

  • Strong cleanliness and hygiene standards will be followed. 

To find your local Caltex visit 


Introducing Caltex Pay-in-App 

Now you can pay from the comfort of your car with Caltex Pay- in- App Simply download the Caltex NZ ApptodayCaltex Pay-in-App is available at participating Caltex sites.   


Pumped Discount Expiry Update

Got a stacked balance that you haven't used? All stacked Pumped discounts earned in February, March or April will have an extended expiry period of 30 June. Any Pumped discounts earned from 1 May onwards can be used until the end of the calendar month following the month in which they were earned as per the Pumped terms and conditions, visit 

If you're in need of fuel, you can continue to get your everyday 6c per litre discount with Pumped when you swipe your Z App, Fly Buys or Airpoints™ . Plus, we're continuing our Super Pumped days every Wednesday for the rest of May. 


Keeping Safe  

Caltex is committed to keeping our customers and site staff safe and well, and we're doing everything we can to support you and keep you safe when you visit too.  

We’ve increased the level and frequency of cleaning high touch areas including Eftpos Terminals, doors, counters and pump nozzles. Our staff on site are regularly washing their hands, and they’re keeping a physical distance of at least two metres between them and anyone else. 

We ask for your support in keeping our sites safe by using good handwashing and hygiene procedures, and please refrain from coming onto a Caltex site if you are feeling unwell 


Contact us. 

If you need to contact us, please call 0800 REFUEL (0800 733 835), email us at or if you are a business customer or message us on Facebook or Linked In. 

To find your nearest Caltex service station, visit 


New Zealand Government COVID-19 Information: Click Here. 

Ministry of Health: Click Here.